Telephone:

(540) 347-4200

(540) 341-7102 (fax)

Payment for Services

If you have insurance coverage, your insurer requires that you must pay your co-pay, co-insurance, and/or deductible (if any) at the time of service.  As a courtesy, we will then file a claim to your insurer requesting reimbursement for the services you received.  You will then be responsible and billed for any allowable balance unpaid by your insurer.  (If your insurer mistakenly sends reimbursement for our services to you, we ask that you promptly forward those funds to us to cover the services you received.)  Insurance guidelines require that we see proof of your insurance at each visit.       

If you have insurance coverage but do not have proof of insurance at the time of your visit, you are obligated to make payment for all charges at the time of service.

Any patient seen at Piedmont Internal Medicine who is not covered by health insurance is eligible for a 35% discount on all services provided by the practice, with the exception of the following:

• Vaccines
  

• Any services required by a third party (work, school, camp, insurance, etc.)
  

• Any services ordered by the practice but performed by outside vendors (reference labs, hospital tests, consults, etc)
  

• Any fees for insured patients which are considered by the insurance company to be patient responsibility (co-pays, co-insurance, deductibles, non-covered services, and under-covered services).
  

The discount will be offered, and if accepted, applied at check-out against whatever Evaluation and Management code the physician has selected for that visit, provided the patient is willing to pay the discounted amount in full at the time of check-out (or within 24 hours of check-out if no immediate means of payment.)  If the discounted amount can not be paid as above, the discount will be nullified and the full undiscounted amount due and payable per standard billing and collection policies. 

Since labs and ancillary testing are typically charged 1-2 days after rendering, and then subsequently billed via mail, uninsured patients who receive labs and/or ancillary testing will be given a “discount coupon” at the time of check out to keep and use upon receiving their invoice.  The coupon directs them to call the billing office to have their 35% discount applied and to accordingly receive a reduction in their balance due, which must be paid within 20 days of the invoice date or the discount will be nullified and the full undiscounted amount due and payable per standard billing and collection policies.

If you are seen for work-related injuries and are covered under a Worker’s Compensation Plan, we will seek payment from that plan, as long as you provide us with the necessary authorization and information from your employer.  Otherwise, you are obligated to make payment at the time of service.

If you are seen as the result of a motor vehicle accident and plan to seek coverage under your health insurance plan the above policy regarding insurance coverage applies.  However, if you plan to seek coverage from either a vehicle insurance policy or from a third party, you are obligated to make payment for all charges at the time of service and then seek reimbursement from that third party.

If you are seen for services requested by a school, camp, employer, insurance company, of other such 3rd party, you are obligated to make payment for all charges at the time of service (most health insurance companies do not cover such services.)

If you are unable to make payments which you may owe, our Billing Office will assist you in making special payment arrangements for which you may qualify.

For you convenience, we accept cash, checks, and major credit cards.  You should always retain your receipt for your records, particularly if you pay with cash.